Thursday, November 29, 2001

I e-mailed my encouragement to Lance Harke, the Miami attorney going after America Online on behalf of customers swamped by long distance phone bills after a free trial offer. I asked him if he used AOL. He wrote: "I do not use AOL but can understand why some do." And lest you think lawyers are a slithery breed, he signed it, "Have a wonderful holiday season."

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